Terms & Conditions
Effective Date: June 16, 2026
These Terms & Conditions (“Terms”) govern your access to and use of the website located at https://www.plasticsurgeryofatx.com (the “Website”), operated by Plastic Surgery of Austin (“we,” “us,” or “our”). Please read these Terms carefully before using the Website.
Acceptance of Terms
By accessing or using the Website, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree with these Terms, please do not use the Website.
Website Is for Informational Purposes Only
The Website provides general information about Plastic Surgery of Austin, Dr. Kaimana Chow, and the cosmetic and reconstructive procedures and services we offer. All content is provided for general informational purposes only and is subject to change without notice.
No Medical Advice
The content on this Website — including text, graphics, images, before-and-after photographs, and other material — is not medical advice and is not a substitute for professional medical evaluation, diagnosis, or treatment. Always seek the advice of Dr. Chow or another qualified healthcare provider with any questions you may have regarding a medical condition or procedure. Never disregard professional medical advice, or delay seeking it, because of something you have read on this Website.
No Physician-Patient Relationship Created by Website Use
Using this Website, submitting a contact or consultation request, or communicating with us through the Website’s chat feature does not create a physician-patient relationship. A physician-patient relationship is established only after an appropriate in-person or clinically appropriate consultation and a mutual agreement to proceed with care.
Emergencies and Urgent Medical Concerns
Do not use this Website, the chat widget, or any contact or scheduling form for medical emergencies or urgent medical concerns. These tools are not monitored in real time.
If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency department.
Consultations and Medical Decision-Making
Any decision regarding surgery, treatment, or care requires an in-person or otherwise clinically appropriate consultation. Information presented on the Website does not establish candidacy for any procedure and is not a recommendation that any particular procedure is right for you.
Results, Before-and-After Photos, and Testimonials
Individual results vary. Any before-and-after photographs shown on the Website depict specific patients and are provided as examples only; they are not a promise or guarantee that you will experience similar results.
Testimonials and reviews reflect the experiences and opinions of individual patients and do not guarantee any particular outcome. Every patient, anatomy, and recovery is different.
Eligibility and Age
This Website is intended for adults. Cosmetic surgery and related decisions require an appropriate consultation and informed consent. By using the Website, you represent that you are at least 18 years of age, or that you are accessing the Website under the supervision of a parent or legal guardian.
User Submissions
Information you submit through our contact forms or chat feature may be used to respond to your inquiry and to coordinate communications about your request. Please do not submit highly sensitive personal or medical information through these channels unless you are directed to do so through an appropriate secure platform.
Third-Party Tools and Links
The Website integrates and links to third-party tools and websites, including the following:
- Symplast — our patient contact and scheduling platform.
- LeadConnector — the chat and messaging widget available on the Website.
- Financing partners, including Cherry, CareCredit, and PatientFi.
- Social media platforms, including Instagram.
These services are operated by third parties and are governed by their own terms and privacy policies. We do not control, and are not responsible for, the content, policies, availability, or practices of any third-party site or service.
Financing Information
Any financing options referenced on the Website are offered and administered by independent third-party lenders or providers. Application, approval, interest rates, terms, and eligibility are determined solely by those providers. We do not make credit decisions and do not guarantee approval or any particular financing terms.
Intellectual Property
Unless otherwise noted, all content on the Website — including text, images, graphics, logos, branding, page design, and layout — is the property of Plastic Surgery of Austin or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content without our prior written permission.
Prohibited Uses
When using the Website, you agree not to:
- Use the Website in any unlawful manner or for any unlawful purpose.
- Attempt to gain unauthorized access to the Website, its servers, or any related systems.
- Interfere with or disrupt the operation, security, or integrity of the Website.
- Upload or transmit viruses, malicious code, or other harmful content.
- Use automated tools to scrape, harvest, or collect information from the Website without our permission.
Accuracy and Availability
We strive to keep the information on the Website accurate and current, but we make no warranty that the content is complete, accurate, or up to date. The Website is provided on an “as is” and “as available” basis, and we do not guarantee that it will be uninterrupted, secure, or error-free.
Limitation of Liability
To the fullest extent permitted by law, Plastic Surgery of Austin, Dr. Kaimana Chow, and our staff and affiliates will not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or relating to your use of, or inability to use, the Website, including any reliance on information provided through it.
Indemnification
You agree to indemnify and hold harmless Plastic Surgery of Austin, its physicians, staff, and affiliates from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your use of the Website or your violation of these Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict-of-law principles. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Texas.
Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.
Contact Information
If you have questions about these Terms, please contact us:
Plastic Surgery of Austin
Address: 312 Medical Pkwy Building E, Suite 101, Lakeway, TX 78738
Phone: (512) 666-8376
Website: https://www.plasticsurgeryofatx.com